=> As an Indian brand, we adhere to strict quality and design benchmarks. Every
Sarichhe product goes through a 5 step Quality Control process to
ensure that you receive the best.
=> We're sorry you're facing hiccups while placing an order, we'd hate to inconvenience
you further. So here are some options:
=> 1. Call us on: +918347139701
=> 2. Whatsapp us: +918347139701
=> Email Us At:
[email protected]
Our team will resolve your issues swiftly.
=> Delayed in traffic? Held up in a meeting - We know these things happen. If you want
to reschedule pick up, please drop a mail to
[email protected] or Contact us
on: +918347139701 with the following details and we will make it happen:
=> We're sorry you're facing hiccups while placing an order, we'd hate to inconvenience
you further. So here are some options:
=> 1. Your order#
=> 2. The time of pick up
=> 3. Email address and phone number
=> We're sorry to hear that! In case your pick up has not arrived at the scheduled hour.
Please drop a mail to
[email protected] or Contact us on:
+918347139701 with your Order ID & our team will get back to you
regarding the status or reschedule a convenient time for you.
=> Share on our facebook page click here: Facebook :
https://www.facebook.com/profile.php?id=100071057035516
=> If you face any issues with the payment, you can inform us within 48 hours of the
payment via call at : + 918347139701 24/7 or email us at :
[email protected] for quick chat now even you can whatsapp us at
+918347139701
Payment and Promos
=> All Credit Card payments are processed through checkout systems provided by secure
payment gateways.
=> You can cancel your order within 12 hours of placing it and if it hasn’t been
dispatched already and the amount can be given as a store credit/refund.
=> Please refer to our Return Policy
=> Payment needs to be done within 24 hours from the time the order is placed, failing
which we would consider the order cancelled.
=> Since we have very limited stocks of our product, hence, We will be able to hold the
product for you for only 24 hours
=> We’ve made a host of payment options available to you
For Domestic Orders (within INDIA), you can make payment by:
=> I. Credit Card: We accept credit card payments on our site – Visa, Mastercard,
American Express, BHIM, Google Pay, Paytm, PhonePay, Freecharge, Olamoney, Airtel
Payment bank, JioMoney.
=> II. Electronic Invoices: To make payments easy, we can send you an electronic
invoice. All you'll need to do is click on the payment web link and use your credit or
debit card to make your transaction.
=> For Domestic Orders, please see our Banking Details below:
o A) Account Name – Sarichhe
o Bank- ICICI Bank
o Account no - 281205500147
o RTGS / IFSC CODE- ICIC0002812
o Bank BRANCH- Shreeji Arcade, Sayan, Surat – 394301
IV. Cash On Delivery:
Cash On Delivery payment is available.
=> Yes, we do have seasonal sales and promotions for special occasions! You can register
with us for updates and exclusive access to our collections and offers.
=> Cash On Delivery payment option is available.
=> We request you to please fill out the Wholesale Form to make your inquiry – Link to
Form. We shall process your request and share our price list. If you’re having trouble
accessing the form, you can email us at
[email protected] or Contact us on:
+918347139701
Returns & Cancellations
=> Oh no! Cancellations make us sad. However, to make it easy for you we allow early
cancellations.
=> You can cancel your order within 12 hours of placing it and if it hasn’t been
dispatched already and amount can be given as a store credit / refund.
=> Email us on
[email protected] or Contact us on:
+918347139701 with the Order number (e.g : 1100040334) and Email address.
Order Cancellations are accepted within a 12 hours of the order placement. Please share
feedback/reason of why you want to cancel the order.
=> Please follow the below process
• Please login to your account, Go to "My Return"
• Select the Order and Product you want to Return/Replace
• Share the Item Condition and Photo with the detailed reason for Refund/Replace
=> Our Return team will consult and accordingly our fitting expert team will get in
touch with you with a quick response.
=> The day we receive the outfit back, we perform a thorough quality check. After the
outfit passes the quality check, We will gladly Exchange or give amount Credit in your
bank account.
=> Need any assistance email us at
[email protected]
Customer Service
=> In case of any questions, concerns, or trouble with your order, you can always reach
us at the following:
Call Us At:
=> Email Us At:
[email protected]
=> Message Us On:
=> For any queries - WhatsApp: +918347139701
Quality Queries
=> Option 1. - Go to My Account
=> Please login to your account My orders to Track your Order
=> You will get to know the status of your order (If it it Processing, confirmed, out
for delivery, packed etc.)
=> If you would like to talk to our customer care representative about your order, you
could give us a call on +918347139701 ,WhatsApp
+918347139701 or drop us a mail at
[email protected].
=> Taxes and Duties depend on your Shipping Destination. VAT, Custom, and Import Duties
are not included in our ordering process, but may be levied as per rules and regulations
set forth by your government.
=> • We do not deliver to Multiple Addresses for a single order. If you'd like us to
ship to multiple addresses, we request you place separate orders for separate
destinations.
Delivery
=> Do not worry, our courier will try to reattempt to deliver in next 2 days. In case
parcel is still not delivered you can call or email us so you can submit your delivery
request to the courier.
=> We offer free delivery within India.
=> Shopping with us is easy. At Sarichhe.com, we’ve designed everything to make your
experience enjoyable.
=> Once you’re on our website, browse our collections by the category of your choice
=> View our product galleries and select the styles you want.
=> Choose your colour. Click the ‘Add to Cart’ button.
=> To complete your purchase, proceed to 'Checkout.’
=> To place your order, make your payment. And, you're done!
=> Next, we deliver.
=> Yes your parcel is insured by Courier Company.
=> We only offer flexible delivery options within Surat. For other domestic delivery,
our timelines are between 7 to 15 days depending on the products.
=> We ship to across the India only.
=> Delivery date of the product is mentioned on every product.
=> For ready to ship products: our delivery time is 7-10 working days once the order is
placed.
=> For made to order products: delivery time is 7 to 15 working days once the order is
placed.
=> Our Dispatch Team ensures timely deliveries across the India. Once you’ve placed your
order with us, you will receive an email from us, which will include delivery dates.
=> Check with your neighbor/front desk, etc. if someone accepted the package. Try to
contact the courier to cross check if someone has signed the package. If no one accepted
delivery email us on
[email protected] .
=> Once you get the tracking details of the shipping we request you to estimate us if
the product doesn't delivered within 10-15 days of the dispatched,So that we can
coordinate with our logistics partner
=> If there is no update about the delivery we will consider the order has been
delivered, hence you cannot apply for the refund.
=> You'll receive an email with the tracking details, you can check on the courier
website and track the order with the tracking number.
Additional Queries
1. The Customer is required to inspect the product immediately upon delivery and shall
within 24 hours from such delivery give notice in writing to Sarichhe and Courier Company by email, of any matter whereof the Customer may allege that the
product is not in accordance with the order.
2. If the Customer fail to give such notice the goods will be deemed to be in all
respects in accordance with the order and the Customer shall be deemed to have accepted
the goods accordingly.
3. The Customer shall give us written notice of any hidden defects within 24 hour of
their delivery.
=> Please be assured that your personal details and information are treated with utmost
confidentiality and kept private.
=> These will under no circumstance be shared with companies, organisations, or
individuals outside of Sarichhe.com. Also, Sarichhe.com is not affiliated with any other
website.
=> You needn't register to shop with us. However, if you do, We have an inaugural offer
using coupon code. In addition, you can also avail a bouquet of facilities we offer:
• You can track the status of your orders easily by logging into the ‘My Orders’
section.
• You receive alerts for new arrivals, collection launches, offers and promotions on
your registered email ID.
• You can save styles you like for future purchase by using the ‘Add ToWishlist’
feature.
• You save the effort of entering your details every time you make a purchase with
us!
• In case you're moving, you can add or edit your Shipping Address and Contact Details
by logging in to the ‘Account Dashboard’ / ‘Address Book’ section.
